Privacy policy

Privacy Policy

Last updated: September 17, 2026

XFUSION SHOX operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). XFUSION SHOX is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information, including your username, password, preferences, and settings.

  • Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide when contacting us, such as customer service or product support inquiries.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, place an order, contact us, or otherwise provide your personal information.

  • Automatically through the Services, including from your device when you use the Services or visit our website and through cookies and similar technologies.

  • From our service providers, including companies that provide technology, payment processing, shipping, analytics, and other services on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, process payments, fulfill and ship orders, process returns or exchanges, manage your account, remember preferences, provide product recommendations, and improve your shopping experience.

  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending promotional communications by email or other permitted methods and showing advertisements for products or services on our Services or other websites. Depending on applicable law and your preferences, advertising may be based on products you viewed, purchased, or placed in your cart and other interactions with the Services.

  • Security and Fraud Prevention. We use personal information to authenticate accounts, provide a secure shopping experience, prevent and detect fraudulent or illegal activity, investigate security incidents, and protect our Services, customers, and business.

  • Communicating with You. We use personal information to provide customer service and product support, respond to questions, provide order information, and maintain our business relationship with you.

  • Legal Reasons. We may use personal information to comply with applicable law or valid legal process, respond to lawful requests from government authorities, participate in legal proceedings, and enforce or investigate potential violations of our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, IT services, analytics, customer support, cloud storage, order fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and advertising. For example, we may use Shopify services that support personalized advertising based on activity across different merchants and websites.

Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or activities considered a "sale" or "sharing" of personal information under applicable law. You can exercise applicable rights through our Data Sharing Opt-Out page.

  • When you direct or consent to disclosure, such as when information must be provided to a shipping carrier to deliver your order or when you use a third-party integration.

  • With our affiliates or entities within our corporate group.

  • In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy, or when required to comply with legal obligations, enforce our policies, or protect our rights or those of others.

Relationship with Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit through our Services may be transmitted to and shared with Shopify and other third parties that may be located in countries other than where you live in order to provide and improve the Services.

In addition, we may use Shopify enhanced services that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. These services may be used to provide a more customized shopping experience, improve store performance, understand customer interactions, and provide more relevant advertising.

In connection with certain enhanced services, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise rights related to Shopify's use of your personal information.

You can learn more by reviewing the Shopify Consumer Privacy Policy at:

https://www.shopify.com/legal/privacy/consumers

You can also learn about privacy controls and exercise certain rights relating to information processed by Shopify through:

https://privacy.shopify.com/

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow a link to a site that is not affiliated with or controlled by us, you should review that site's privacy and security policies and other terms and conditions.

We are not responsible for the privacy or security practices of third-party sites.

Information you provide through public or semi-public platforms, including third-party social networks, may also be viewable by other users or third parties.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the information below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet may also be subject to security risks while in transit.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

How long we retain your personal information depends on several factors, including whether the information is needed to maintain an account, fulfill transactions, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know. You may have the right to request access to personal information we maintain about you.

  • Right to Delete. You may have the right to request deletion of personal information we maintain about you.

  • Right to Correct. You may have the right to request correction of inaccurate personal information.

  • Right of Portability. You may have the right to receive a copy of certain personal information and, in certain circumstances, request that it be transferred to another party.

  • Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising.

You can exercise applicable sale, sharing, and targeted-advertising opt-out rights through our Data Sharing Opt-Out page:

https://xfusionshox.us/pages/data-sharing-opt-out

If you visit our website with a recognized Global Privacy Control preference enabled, we will treat the signal as an opt-out request where required by applicable law and where supported by our privacy tools.

Other than recognized Global Privacy Control signals, we may not respond to other "Do Not Track" browser signals.

  • Managing Communication Preferences. You may unsubscribe from promotional emails at any time using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may continue to send non-promotional communications relating to orders, accounts, customer support, or other transactions.

You may exercise applicable rights using options available through the Services or by contacting us using the information below.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing a request. Where permitted by applicable law, you may also authorize an agent to submit a request on your behalf. We may require verification of that authorization and may require you to verify your identity directly with us.

We will respond to verified requests within the time required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal a decision we make regarding your privacy request or submit a complaint to your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of the country in which you live.

Where required by applicable law, international transfers of personal information will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, UK-approved transfer mechanisms, or transfers to jurisdictions recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or for operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on this website, update the "Last updated" date, and provide additional notice where required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any rights available to you, please contact us at:

XFUSION SHOX
support@xfusionshox.us